Q. My fertile egg has a bleb or raised spot, can it be incubated?  
A. Yes, We have successfully hatched eggs that are even misshapen! Obviously you only would want to do this for extremely rarebreeds or for other sentimental reasons.
Q. OMG I dropped an egg I was incubating when I Candled It, and its cracked what can I do?
A. Small cracks can be taped up with microporus tape, use the smallest amount needed, We would suggest "fogging" the incubator with F10SC Disinfectant for the rest of the incubation (see F10SC instructions) chick may need help during piping or hatching especially of the crack was on the large side of the egg.
Q. A Chick seems to be struggling to get out, can I help it?
A. Yes, there is some evidence that hens will help their chicks hatch, However, this is always one of the most difficult decisions to get the timing right. Usually within 24 hours of a chick piping the egg it will hatch, so leave it at least this amount of time before taking the egg out (in a warm room). start where the pip is, and continue to chip away the shell around the egg. If you see blood, then stop and place the egg back in the incubator and wait 2-3 Hours, before continuing.
Q. Its day 23 and still no chicks have hatched what can I do?
A. First of all setting your incubator at to low a temperature can increase the hatch time, and this maybe what has happened. Take each Egg and gently shake using your wrist. If you feel or hear a sloshing motion / Sound, these eggs are not going to hatch. Leave the remaining eggs in for one day. After this the best thing you can do is learn from the mistake by opening up all the eggs (except sloshing eggs). You may be able to see embryo development, and whether any chicks were fully formed (little or no yolksac left). Fully formed non hatched chicks can indicate a humidity problem towards the end of the hatching process. Partially formed chicks can indicate a bacterial infection (especially if you can see a black ring on the inside of the egg).
Q. My incubator was turned off or the power went off, are all my chicks dead?
A. Chicks can be surprisingly adept, especially towards the end of the incubating process. During power cuts Insert heat packs (make sure these don't touch the eggs directly),  and cover your incubator with insulating materials. (DO NOT DO this if your incubator power could come back on without you being there when it does, as this could cause your incubator to overheat, or cause a fire).
Turn on your incubator as soon as you can, and resume incubating.
We have successfully hatched some chicks even 24 hours after the power was off! 
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1) If your eggs were posted, leave these to rest for 12-24 hours, put the pointy end of the egg pointing down in an egg box, this allows the airspace (and other structures in the egg) to stabilise. This also allows the eggs to reach room temperature.
2) If your eggs are dirty, but you have no option, but to incubate, We suggest using F10SC disinfectant, Diluted in the water you will add to the incubator, this helps reduce embryo death due to bacterial infection.
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Chick embryo movement day 9

3) The normal Incubator temperature for day 1-17 is 37.5 oC, However we find that setting the temperature to 38 oC for the first 24 hours seems to spark up more eggs (especially older than 14 Day eggs)
4) During day 1-17 The humidity should be between 45-60%, Don't worry about large fluctuations, as when you add water it will go above this amount, but you want an average of about 55% for days 1-17. Get an easy to read humidity ( but accurate ) meter, such as the komodo meter.
5) Candle the eggs on day 7-8, remove any infertile or weeping eggs.
6) during day 19-21 The humidity should be kept above 65%, on day 20 to 21 the Hatching chicks may benefit from lowering the temperature slightly to 37 oC.
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